International
Shipping

Good nutrition shouldn't
have borders.

We are excited to ship your daily vitamin packs around the world and right to your door.
Below is a list of the countries we currently ship to. Learn more about our
Shipping Rates & Policies.

Where We Ship

Asia

  • Japan*
  • Jordan*
  • Malaysia*

  • South Korea
  • Singapore
  • Taiwan*
  • Vietnam*

Asia-Pacific

  • Australia
  • New Zealand

Europe

  • Austria
  • Belgium
  • Bosnia and Herzegovina*
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Greece
  • Guernsey*
  • Hungary
  • Ireland
  • Iceland*
  • Jersey*

  • Latvia
  • Lithuania
  • Liechtenstein*
  • Luxembourg
  • Malta
  • Netherlands
  • Norway*
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland*
  • Turkey
  • United Kingdom

North America

  • Canada
  • Puerto Rico*
  • United States

South America

  • Brazil*

*Delivered Duty Unpaid (DDU)

General Information on International Shipping

Thank you for your interest in purchasing Persona for your nutritional health. We're proud to deliver the highest quality supplements around the world in a safe and convenient way.

We Make Shipping Easy

Once you take our online assessment and receive your supplement recommendations, just tell us where you want us to ship your order. It's that easy!

Shipping & Transit Times: All orders are shipped using DHL.

How long does international shipping take?

New orders will be shipped within 2 business days and on average will arrive 5-10 business days later. NOTE: Transit times will vary depending on country, and zone within that country.

Since we are shipping health products, there are different regulatory reviews at customs than other shipments. We cannot guarantee the amount of time customs clearance will take. This can be 1 day to 30 days depending on factors that are outside of our control.

If your order takes more than 21 days to be delivered from the date of shipment, you can cancel your order for a full refund. If you want to wait until the order arrives, we will give you an additional 25% off your next order for your inconvenience.

Delivery Costs

On average, shipping rates are $5-$15 per shipment depending on country and number of pills purchased.

Delivery Duties

You will be charged in advance for all duties and taxes for your country. On average, this is between $0 and $15. For orders shipped to Brazil or Switzerland, you will be contacted by DHL to pay duties/taxes prior to final delivery.

Encryption & Security

Your payment processing is protected using Payment Card Industry Data Security Standard (PCI DSS). We use a variety of technical, administrative, and organizational security measures, including encryption and authentication tools to maintain the safety of your personal data.

Information required for all orders includes:
  • Full Name
  • Full Address (specific to your country of origin)
  • Phone Number
  • Email address
Restricted Products

To comply with local legal restrictions, certain products are restricted or prohibited from being shipped to some countries. These are automatically removed before you see your recommendations.

  • Alpha Lipoic Acid: Cannot be shipped to Korea
  • Fermented Ginseng: Cannot be shipped to Japan
  • L-Tryptophan: Cannot be shipped to Canada
  • Melatonin 300 mcg: Cannot be shipped to Korea
  • Melatonin 3mg: Cannot be shipped to Japan or Korea
  • CBD Hemp Extract: Cannot be shipped outside the U.S.
We're Here for You

Reach out to us if you have any questions. We're always happy to help you.

Call: +1 800-983-3887

Email: info@personanutrition.com

Hours: Monday-Friday, 6am-10pm PST. Saturday & Sunday 8am-5pm PST.